Privacy Policy

Llamas-Da Conceicao Insurance Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact our agency, or request information about our insurance services.
 

1. Information We Collect

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We may collect personal information that you voluntarily provide through website contact forms, insurance quote requests, emails, telephone calls, or other online and offline interactions. This information may include your name, email address, telephone number, mailing address, business name, and details about your insurance needs.
 

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data. Cookies and similar technologies may be used to support website functionality and understand how visitors interact with our site, where applicable.
 

2. How We Use Your Information

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We may use the information we collect to respond to inquiries, provide insurance information and quotes, evaluate your coverage needs, communicate about our services, improve our website, and provide customer support. We may also use your information for agency administration, recordkeeping, security, legal compliance, and marketing communications where permitted by law.

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We handle personal information in accordance with applicable privacy and insurance laws.
 

3. How We Share Your Information

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We may share personal information with insurance companies, authorized insurance representatives, and other parties when necessary to obtain quotes, evaluate applications, arrange or service coverage, or assist with insurance-related requests.

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We may also share information with trusted service providers that support our business operations, such as website hosting, customer relationship management, email communications, and website analytics providers. These providers may access information as necessary to perform services on our behalf.
 

Additionally, we may disclose information when required by law, to comply with legal or regulatory obligations, to protect our rights, or when you authorize us to do so.

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We do not disclose personal information except as permitted by applicable law.

Information related to insurance transactions may be subject to additional privacy protections and disclosure requirements.
 

4. Cookies and Website Technologies

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Our website may use cookies or similar technologies to improve functionality and understand website usage. You may manage cookies through your browser settings, although disabling certain cookies may affect your experience on our website.
 

5. Protecting Your Information

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We maintain safeguards designed to protect personal information against unauthorized access, use, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
 

6. Your Privacy and Contact Information

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Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. Certain exceptions may apply, particularly to information maintained for insurance, legal, or regulatory purposes.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.